Ticket / HERU HAERUDIN

MODEM ERROR A/N HERU HAERUDIN

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 7Closed 5Resolved 0

Meta

Customer HERU HAERUDINStatus closedPattern Modem / ONU hardware error

Related by pattern

IDStatusSubject
#721openMODEM ERROR - AN EUIS/DIDI
#718in_progressMODEM ERROR A/N MIRANTI BARA MALIK
#655closedMODEM ERROR A/N JUHAERIYAH CUSTOMER
#298closedMODEM ERROR A/N ISMAIL YAYAH
#296closedMODEM ERROR A/N MAMUAH
#274closedADAPTOR MODEM ERROR

Related by customer

IDStatusSubject
#685closedPERBAIKAN MODEM LOSS A/N HERU HAERUDIN
#10closedKONEKSI OFF PON MODEM KEDIP

Raw JSON

{"id":689,"customer_id":378,"ticket_type":"broadband","eyzet_customer_id":"23835eti82@bdg.net","eyzet_customer_name":"HERU HAERUDIN","employee_id":10,"assigned_role":"","request_by":"HERU HAERUDIN","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM ERROR A/N HERU HAERUDIN","description":"<ul>\r\n<li>Menerima informasi dari customer bahwa modem error</li>\r\n<li>Saat dicek melalui eyzet, customer terpantau offline\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-08-080704.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-08-080646.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-08 08:07:38","updated_at":"2026-06-08 14:36:30","last_activity":"2026-06-08 14:36:30","company_name":"HERU HAERUDIN","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"}]}