Ticket / KARDA IPANG
MODEM LOSS - A/N KARDA IPANG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer KARDA IPANGStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":1059,"customer_id":600,"ticket_type":"broadband","eyzet_customer_id":"122024000138@swh.net","eyzet_customer_name":"KARDA IPANG","employee_id":15,"assigned_role":"cs","request_by":"KARDA IPANG","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS - A/N KARDA IPANG","description":"- Mendapatkan informasi tidak ada internet\r\n- Terpantau pada billing eyzet offline, optical tidak terbaca\r\n- Terpantau indikator merah pada modem\r\n- Catatan dari user : Minta perbaikan d\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-16-000314.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n \r\n\r\ni lakukan secepatnya","status":"closed","priority":"high","created_by":33,"created_at":"2026-08-16 00:03:51","updated_at":"2026-08-16 07:03:47","last_activity":"2026-08-16 07:03:47","company_name":"KARDA IPANG","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":0,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"cs","display_name":"CS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-16-000314.png","replies":[]}