Ticket / PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN
PENGECEKAN MODEM LOSS PPKS 26/08/2026
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
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Customer PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1168 | closed | PENGECEKAN PPKS MODEM LOSS 13/09/2026 |
| #1167 | closed | LAPORAN TIDAK BISA AKSES WEBSITE PPKS 10/09/2026 |
| #1166 | closed | LINK DOWN PPKS 4/9/2026 |
| #1165 | closed | LINK DOWN PPKS 1/9/2026 |
| #929 | closed | PERBAIKAN CORPORATE - PUSAT PENELITIAN KELAPA SAWIT BOGOR |
| #791 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE JUNI 2026 |
| #612 | closed | Permintaan dr PPKS Medan untuk dibuatkan laporan pemakaian bulan maret dan april |
| #472 | closed | Pengecekan settingan mikrotik PPKS |
| #437 | closed | PENGECEKAN MODEM LINK UTAMA PPKS LOSS |
| #411 | closed | PENGECEKAN BACKUP LINK PPKS |
Raw JSON
{"id":1164,"customer_id":88,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"subscriber","request_by":"Winarna","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN MODEM LOSS PPKS 26/08/2026","description":"<p>Mendapatkan informasi bahwa status modem di lokasi mengalami LOSS</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-25-at-21.36.48.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-09-25 23:11:29","updated_at":"2026-09-27 14:45:27","last_activity":"2026-09-27 14:45:27","company_name":"PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":1,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"},{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-25-at-21.36.48.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-08-26-at-11.47.50.jpeg","replies":[{"id":2809,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan pengecekan ke lokasi oleh tim teknis (RONALD)</li>\r\n<li>Ditemukan masalah jalur putus karena box odp menjadi tempat sarang semut</li>\r\n<li>Telah disambung ulang dan semprot baygon</li>\r\n<li>Saat ini koneksi sudah bisa digunakan kembali</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-08-26-at-11.47.50.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-26 17:03:12"}]}