Ticket / PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN
Pengecekan settingan mikrotik PPKS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 68Closed 64Resolved 1
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Customer PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANANStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #713 | open | PERBAIKAN BROADBAND - MIRANTI BARA MALIK |
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #707 | in_progress | REQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL |
| #698 | closed | PEMINDAHAN LOKASI MODEM |
| #674 | closed | KONEKSI OFFLINE M AUFA AKMAL |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #672 | closed | PENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #653 | closed | PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL |
| #648 | closed | Rekapitulasi dan Analisis Permasalahan Periode Mei 2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #612 | closed | Permintaan dr PPKS Medan untuk dibuatkan laporan pemakaian bulan maret dan april |
| #437 | closed | PENGECEKAN MODEM LINK UTAMA PPKS LOSS |
| #411 | closed | PENGECEKAN BACKUP LINK PPKS |
| #212 | closed | PENGECEKAN APLIKASI LOKAL YANG TIDAK BISA DI AKSES |
| #188 | closed | PENARIKAN BACKBONE TAMAN KENACANA |
| #148 | closed | TERMINASI JARINGAN INTERNAL PUSAT PENELITIAN KELAPA SAWIT |
Raw JSON
{"id":472,"customer_id":88,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":6,"assigned_role":"noc","request_by":"Winarna","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"Pengecekan settingan mikrotik PPKS","description":"<p>Penjadwalan NOC hari selasa, 21 April 2026 jam 10 pagi, untuk pengecekan settingan mikrotik.</p>","status":"closed","priority":"medium","created_by":2,"created_at":"2026-04-20 10:20:09","updated_at":"2026-04-22 09:15:59","last_activity":"2026-04-22 09:15:59","company_name":"PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Tamri Ramadhan","reply_count":2,"assignees":[{"type":"employee","value":"6","display_name":"Tamri Ramadhan"},{"type":"role","value":"noc","display_name":"NOC"}]}