Ticket / PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN
PENGECEKAN MODEM LINK UTAMA PPKS LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
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Customer PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #929 | closed | PERBAIKAN CORPORATE - PUSAT PENELITIAN KELAPA SAWIT BOGOR |
| #791 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE JUNI 2026 |
| #612 | closed | Permintaan dr PPKS Medan untuk dibuatkan laporan pemakaian bulan maret dan april |
| #472 | closed | Pengecekan settingan mikrotik PPKS |
| #411 | closed | PENGECEKAN BACKUP LINK PPKS |
| #212 | closed | PENGECEKAN APLIKASI LOKAL YANG TIDAK BISA DI AKSES |
| #188 | closed | PENARIKAN BACKBONE TAMAN KENACANA |
| #148 | closed | TERMINASI JARINGAN INTERNAL PUSAT PENELITIAN KELAPA SAWIT |
Raw JSON
{"id":437,"customer_id":88,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"Winarna","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN MODEM LINK UTAMA PPKS LOSS","description":"<ul>\r\n<li>Mendapatkan laporan dari bu cory jika modem rafatek(link utama) loss</li>\r\n<li>Melakukan pengecekan pada sistem dan hanya modem ppks yang terpantau offline</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/ppks.jpeg\" border=\"0\" alt=\"Attachment\" width=\"523\" style=\"max-width: 100%;height: 697px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-04-15 16:50:04","updated_at":"2026-04-16 16:50:14","last_activity":"2026-04-16 16:50:14","company_name":"PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/ppks.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000492164.jpg","replies":[{"id":673,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk pengecekan ppks tidak bisa hari karna di lokasi sudah tidak ada PIC nya, sudah koordinasi juga dengan bu Cory, info dari bu Cory akan di lakukan besok pagi, dan team langsung ke lokasi pagi jam 7-8","created_at":"2026-04-15 18:35:22"},{"id":689,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk ppks sudah up kembali, permasalahan kabel putus tertimpa pohon\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000492164.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-04-16 14:55:05"}]}