Ticket / PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN
PENGECEKAN MODEM LINK UTAMA PPKS LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
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Customer PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #612 | closed | Permintaan dr PPKS Medan untuk dibuatkan laporan pemakaian bulan maret dan april |
| #472 | closed | Pengecekan settingan mikrotik PPKS |
| #411 | closed | PENGECEKAN BACKUP LINK PPKS |
| #212 | closed | PENGECEKAN APLIKASI LOKAL YANG TIDAK BISA DI AKSES |
| #188 | closed | PENARIKAN BACKBONE TAMAN KENACANA |
| #148 | closed | TERMINASI JARINGAN INTERNAL PUSAT PENELITIAN KELAPA SAWIT |
Raw JSON
{"id":437,"customer_id":88,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"Winarna","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN MODEM LINK UTAMA PPKS LOSS","description":"<ul>\r\n<li>Mendapatkan laporan dari bu cory jika modem rafatek(link utama) loss</li>\r\n<li>Melakukan pengecekan pada sistem dan hanya modem ppks yang terpantau offline</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/ppks.jpeg\" border=\"0\" alt=\"Attachment\" width=\"523\" style=\"max-width: 100%;height: 697px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-04-15 16:50:04","updated_at":"2026-04-16 16:50:14","last_activity":"2026-04-16 16:50:14","company_name":"PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}]}