Ticket / PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN
Permintaan dr PPKS Medan untuk dibuatkan laporan pemakaian bulan maret dan april
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANANStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1168 | closed | PENGECEKAN PPKS MODEM LOSS 13/09/2026 |
| #1167 | closed | LAPORAN TIDAK BISA AKSES WEBSITE PPKS 10/09/2026 |
| #1166 | closed | LINK DOWN PPKS 4/9/2026 |
| #1165 | closed | LINK DOWN PPKS 1/9/2026 |
| #1164 | closed | PENGECEKAN MODEM LOSS PPKS 26/08/2026 |
| #929 | closed | PERBAIKAN CORPORATE - PUSAT PENELITIAN KELAPA SAWIT BOGOR |
| #791 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE JUNI 2026 |
| #472 | closed | Pengecekan settingan mikrotik PPKS |
| #437 | closed | PENGECEKAN MODEM LINK UTAMA PPKS LOSS |
| #411 | closed | PENGECEKAN BACKUP LINK PPKS |
Raw JSON
{"id":612,"customer_id":88,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":2,"assigned_role":"sales_admin","request_by":"Winarna","topic_id":3,"subtopic_id":0,"channel_id":1,"subject":"Permintaan dr PPKS Medan untuk dibuatkan laporan pemakaian bulan maret dan april","description":"","status":"closed","priority":"medium","created_by":2,"created_at":"2026-05-18 14:03:24","updated_at":"2026-05-18 14:19:21","last_activity":"2026-05-18 14:19:21","company_name":"PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN","topic_name":"Administration","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Septi Hariyani","reply_count":1,"assignees":[{"type":"employee","value":"2","display_name":"Septi Hariyani"},{"type":"role","value":"sales_admin","display_name":"Sales Admin"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_100.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_101.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_102.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_103.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_104.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_105.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_106.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_107.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_108.png","replies":[{"id":929,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p> </p>\r\n<p class=\"aligncenter\"><img class=\"alignleft\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_100.png\" border=\"0\" alt=\"Attachment\" width=\"428\" style=\"max-width: 100%;height: 241px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"alignnone\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_101.png\" border=\"0\" alt=\"Attachment\" width=\"462\" style=\"max-width: 100%;height: 254px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"alignleft\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_102.png\" border=\"0\" alt=\"Attachment\" width=\"453\" style=\"max-width: 100%;height: 253px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_103.png\" border=\"0\" alt=\"Attachment\" width=\"387\" style=\"max-width: 100%;height: 220px\" /></p>\r\n<p> </p>\r\n<p class=\"aligncenter\"><img class=\"alignleft\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_104.png\" border=\"0\" alt=\"Attachment\" width=\"419\" style=\"max-width: 100%;height: 232px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_105.png\" border=\"0\" alt=\"Attachment\" width=\"420\" style=\"max-width: 100%;height: 237px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"alignleft\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_106.png\" border=\"0\" alt=\"Attachment\" width=\"422\" style=\"max-width: 100%;height: 227px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_107.png\" border=\"0\" alt=\"Attachment\" width=\"424\" style=\"max-width: 100%;height: 239px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_108.png\" border=\"0\" alt=\"Attachment\" width=\"492\" style=\"max-width: 100%;height: 277px\" /></p>\r\n<p> </p>\r\n<p>Dokumen sudah dikirimkan ke PPKS melalui WA.</p>\r\n<p> </p>","created_at":"2026-05-18 14:19:13"}]}