Ticket / LILI AMALIAH
GANTI MODEM AN LILI AMALIAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 47Closed 46Resolved 1
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Customer LILI AMALIAHStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1215 | closed | KONEKSI LAMBAT - PT DMS 20/09/26 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #1206 | closed | GANTI MODEM AN SRI YUNINGSIH |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1159 | closed | A/N DWI ANGGRAENI |
| #1112 | closed | INSTALASI BROADBAND A/N FAYZA NURSALSABILA PUTRI |
| #1111 | closed | INSTALASI BROADBAND A/N suciawati |
| #1110 | closed | INSTALASI BROADBAND A/N NIKSON PARLINDUNGAN |
| #1109 | closed | INSTALASI BROADBAND A/N ABDULLAH HANAFI |
| #1108 | closed | INSTALASI BROADBAND A/N NENAH MARIYANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1183 | closed | PERBAIKAN KONEKSI ON-OFF LILI AMALIAH |
Raw JSON
{"id":1210,"customer_id":644,"ticket_type":"broadband","eyzet_customer_id":"0000000127@pem.net","eyzet_customer_name":"LILI AMALIAH","employee_id":16,"assigned_role":"subscriber","request_by":"LILI AMALIAH","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"GANTI MODEM AN LILI AMALIAH","description":"Menerima informasi keluhan dari user, sudah sering kali wifi lancar kemudian melambat kembali\r\n\r\npengecekan pada eyzet online\r\n\r\nModem model lama, perlu dilakukan penggantian dengan yang baru\r\n\r\n ","status":"closed","priority":"medium","created_by":33,"created_at":"2026-09-27 09:02:49","updated_at":"2026-09-27 19:38:09","last_activity":"2026-09-27 19:38:09","company_name":"LILI AMALIAH","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Firdaus","reply_count":2,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":2833,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: September 27, 2026 9:00 am<br>• Created By: Afifah Indriyani<br>• Assigned To: M Fikri Firdaus, rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-09-27 09:50:59"},{"id":2849,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Sudah di ganti modem dan kembali normal","created_at":"2026-09-27 17:49:56"}]}