Ticket / HARIADI PROPANTOKO
MODEM LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer HARIADI PROPANTOKOStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #988 | closed | MODEM LOSS - A/N HARIADI PROPANTOKO |
Raw JSON
{"id":122,"customer_id":74,"ticket_type":"broadband","eyzet_customer_id":"22127wipd20@lldn.net","eyzet_customer_name":"HARIADI PROPANTOKO","employee_id":0,"assigned_role":"subscriber","request_by":"HARIADI PROPANTOKO","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS","description":"<p style=\"text-align: left\">Menerima Laporan dari Customer Broadband AN HARIADI PROPANTOKO dengan Alamat LALADON BARU RT 05/01, pada hari Rabu, 18 February 2026 Laporan : Melalui Web Eyzet Customer tersebut terpantau OFFLINE - Terdapat indikator loss merah pada perangkat di lokasi customer tersebut Menghubungi Customer dan memberi infrormasi bahwa kemungkinan akan dilakukan pengecekan ke lokasi customer<br /><br /></p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 515px;border-radius: 4px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-18-at-2.39.19-PM-1.jpeg\" alt=\"WhatsApp Image 2026-02-18 at 2.39.19 PM (1).jpeg\" width=\"235\" /></p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-02-18 14:43:55","updated_at":"2026-04-12 09:33:05","last_activity":"2026-04-12 09:33:05","company_name":"HARIADI PROPANTOKO","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-18-at-2.39.19-PM-1.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-21-at-17.09.16.jpeg","replies":[{"id":198,"user_id":25,"display_name":"Annisa Nurhidayah PENUS","reply_text":"<p>Melaporkan perbaikan an HARIADI PROPANTOPO di laladon baru pada tanggal 21 Februari 2026 oleh tim teknisi ,perbaikan sudah diselesaikan dan customer sudah aktif kembali.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 335px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-21-at-17.09.16.jpeg\" alt=\"Attachment\" width=\"251\" /></p>\r\n<p> </p>","created_at":"2026-02-23 10:01:51"}]}