Ticket / OKTAVIANI NUR
MODEM LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer OKTAVIANI NURStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Raw JSON
{"id":143,"customer_id":85,"ticket_type":"broadband","eyzet_customer_id":"122025000045@lldn.net","eyzet_customer_name":"OKTAVIANI NUR","employee_id":13,"assigned_role":"subscriber","request_by":"OKTAVIANI NUR","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS","description":"<p class=\"aligncenter\">Menerima Laporan dari Customer Broadband AN OKTAVIANI NUR dengan Alamat GG. pangkalan pasir rt02/08, pada hari Senin, 23 February 2026 <br />Laporan : Melalui Web Eyzet Customer tersebut terpantau OFFLINE<br />- Terdapat indikator loss merah pada perangkat di lokasi customer tersebut Menghubungi Customer dan memberi infrormasi bahwa kemungkinan akan dilakukan pengecekan ke lokasi customer untuk mengetahui penyebab masalahnya<br /><br /><img class=\"aligncenter\" style=\"max-width: 100%;height: 440px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/555-1.png\" alt=\"Attachment\" width=\"697\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-02-23 08:58:48","updated_at":"2026-02-25 10:15:49","last_activity":"2026-02-25 10:15:49","company_name":"OKTAVIANI NUR","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":2,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}]}