Ticket / PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN
TERMINASI JARINGAN INTERNAL PUSAT PENELITIAN KELAPA SAWIT
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 68Closed 64Resolved 1
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Customer PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANANStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #713 | open | PERBAIKAN BROADBAND - MIRANTI BARA MALIK |
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #707 | in_progress | REQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL |
| #698 | closed | PEMINDAHAN LOKASI MODEM |
| #674 | closed | KONEKSI OFFLINE M AUFA AKMAL |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #672 | closed | PENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #653 | closed | PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL |
| #648 | closed | Rekapitulasi dan Analisis Permasalahan Periode Mei 2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #612 | closed | Permintaan dr PPKS Medan untuk dibuatkan laporan pemakaian bulan maret dan april |
| #472 | closed | Pengecekan settingan mikrotik PPKS |
| #437 | closed | PENGECEKAN MODEM LINK UTAMA PPKS LOSS |
| #411 | closed | PENGECEKAN BACKUP LINK PPKS |
| #212 | closed | PENGECEKAN APLIKASI LOKAL YANG TIDAK BISA DI AKSES |
| #188 | closed | PENARIKAN BACKBONE TAMAN KENACANA |
Raw JSON
{"id":148,"customer_id":88,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"subscriber","request_by":"Winarna","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"TERMINASI JARINGAN INTERNAL PUSAT PENELITIAN KELAPA SAWIT","description":"<p>Sesuai dengan permintaan dari customer yang ingin melakukan berlangganan pada tanggal 23 Februari 2026 kami melakukan penjadwalan untuk terminasi internet di jaringan dengan menugaskan Maradona sebagai PIC PT Rafa Teknologi Solusi.</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-23 15:25:21","updated_at":"2026-04-12 09:33:05","last_activity":"2026-04-12 09:33:05","company_name":"PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":10,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"employee","value":"2","display_name":"Septi Hariyani"},{"type":"role","value":"subscriber","display_name":"TS"}]}