TERMINASI JARINGAN INTERNAL PUSAT PENELITIAN KELAPA SAWIT

{"id":148,"customer_id":88,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"subscriber","request_by":"Winarna","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"TERMINASI JARINGAN INTERNAL PUSAT PENELITIAN KELAPA SAWIT","description":"<p>Sesuai dengan permintaan dari customer yang ingin melakukan berlangganan pada tanggal 23 Februari 2026 kami melakukan penjadwalan untuk terminasi internet di jaringan dengan menugaskan Maradona sebagai PIC PT Rafa Teknologi Solusi.</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-23 15:25:21","updated_at":"2026-04-12 09:33:05","last_activity":"2026-04-12 09:33:05","company_name":"PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":10,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"employee","value":"2","display_name":"Septi Hariyani"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/3387.jpg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-24-feb-26-2.jpg.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-24-feb-26-1.jpg.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-24-feb-26-4.jpg.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-24-feb-26-3.jpg.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-16.38.36.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-16.08.19.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-16.16.32.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-15.05.46.jpeg","replies":[{"id":208,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Tuliskan detil perangkat yang harus dipasang di lokasi pelanggan</p>","created_at":"2026-02-23 15:49:54"},{"id":209,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Tim ditugaskan untuk melakukan pekerjaan berikut</p>\r\n<ul>\r\n<li>Terminasi kabel fo dari box ODP ke server Pusat Penelitian Kelapa Sawit</li>\r\n<li>Melakukan survei 6 titik lokasi pemasangan Access Point </li>\r\n<li>Melakukan Installasi pada jaringain internal Pusat Penelitian Kelapa Sawit</li>\r\n<li>Installasi 6 titik access point</li>\r\n</ul>","created_at":"2026-02-23 15:51:43"},{"id":211,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<!--more-->\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/3387.jpg\" alt=\"Attachment\" /></p>\r\nUntuk di penelitian kelapa sawit , sudah di lakukan penarikan fo 175 meter sampai ke ruangan server untuk  pengaktifan modem premium.\r\n\r\nModem premium sudah aktif\r\n\r\nRedaman langsung -11 karna blom pakai 1-8","created_at":"2026-02-23 16:07:35"},{"id":218,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>24 Februari 2026 mengirimkan tim untuk melanjutkan pekerjaan installasi internet Pusat Penelitian Kelapa Sawit. Tim melakukan pemasangan router agar trial bisa internet bisa berjalan hari ini. Tim yang ditugaskan Cahyo dan Ichwan</p>","created_at":"2026-02-24 12:02:46"},{"id":219,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"<ul>\r\n \t<li>Pemasangan RO PTP di Kehutanan sudah selesai, perangkat yang digunakan :\r\n<ul>\r\n \t<li>Model : RB750Gr3</li>\r\n \t<li>SN : 8AFF0B9557CF</li>\r\n \t<li>IP  Address :\r\n<ul>\r\n \t<li>Sisi PTP LALADON : 10.10.194.77/30</li>\r\n \t<li>Sisi PTP Kehutanan : 10.10.194.78/30</li>\r\n</ul>\r\n</li>\r\n \t<li>Gateway : 10.10.194.77</li>\r\n</ul>\r\n</li>\r\n \t<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 524px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-24-feb-26-2.jpg.jpeg\" alt=\"Attachment\" width=\"393\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 533px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-24-feb-26-1.jpg.jpeg\" alt=\"Attachment\" width=\"400\" /></p>\r\n</li>\r\n \t<li>Sudah dilimit di RO PTP LALADON</li>\r\n \t<li>\r\n<p class=\"aligncenter\"><img class=\"alignleft\" style=\"max-width: 100%;height: 95px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-24-feb-26-4.jpg.jpeg\" alt=\"Attachment\" width=\"655\" /></p>\r\n&nbsp;</li>\r\n</ul>\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<ul>\r\n \t<li>Hasil speedtest</li>\r\n \t<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 358px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-24-feb-26-3.jpg.jpeg\" alt=\"Attachment\" width=\"478\" /></p>\r\nSelanjutnya masih menunggu dri PIC kehutanan untuk set up CCR internal kehutanan</li>\r\n</ul>\r\n&nbsp;","created_at":"2026-02-24 12:30:45"},{"id":228,"user_id":6,"display_name":"Tamri Ramadhan","reply_text":"<ul>\r\n<li>Menambahakan RO PTP di Kehutanan ke PRTG</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 167px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-16.38.36.jpeg\" alt=\"Attachment\" width=\"418\" /></p>\r\n<ul>\r\n<li>Mengaktif kan SNMP  di router PTP Kehutanan</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 172px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-16.08.19.jpeg\" alt=\"Attachment\" width=\"369\" /></p>\r\n<ul>\r\n<li>Add Router PTP Kehutan di SNMP</li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 234px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-16.16.32.jpeg\" alt=\"Attachment\" width=\"419\" /></p>\r\n<ul>\r\n<li>dan Menambah kan monitoring ke dude </li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>","created_at":"2026-02-24 16:43:44"},{"id":232,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>tambah data teknis nya di halaman note customer nya</p>","created_at":"2026-02-25 08:46:43"},{"id":237,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Mengirimkan 6 unit Poe dan 6 unit Access Point dan menugaskan Ridwan sebagai PIC pengiriman pada tanggal 24 Februari 2026</p>","created_at":"2026-02-25 09:54:14"},{"id":257,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Ridwan sudah melakukan pengiriman barang</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-24-at-15.05.46.jpeg\" border=\"0\" alt=\"Attachment\" width=\"296\" style=\"max-width: 100%;height: 395px\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-02-26 15:09:35"},{"id":258,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"Dokumen sudah di antarkan dan di serahkan pda penaggung jawab di kehutan","created_at":"2026-02-26 15:13:47"}]}