Ticket / TRI ASTUTI
RECONNECT - TRI ASTUTI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 12Closed 12Resolved 0
Meta
Customer TRI ASTUTIStatus closedPattern Survey / reconnect / modem removed
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #695 | closed | RECONNECT - ANDIKA SETIABRATA |
| #691 | closed | RECONNECT CUST. AN FITRIA NINGSIH |
| #677 | closed | RECONNECT CUST. AN SRI HARYANI |
| #639 | closed | RECONNECT A/N SANDI MAULANA |
| #610 | closed | RECONNECT A/N BUDI HIDAYAT |
| #601 | closed | RECONNECT - SHEILAVI PRAMESWARI |
| #555 | closed | RECONNECT - ROLAND WIDYA |
| #380 | closed | RECONNECT - AYU WANTIRA |
| #271 | closed | RECONNECT CUSTOMER BROADBAND - A/N M JIHAN ALFIANSYAH |
| #64 | closed | RECONNECT |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":203,"customer_id":123,"ticket_type":"broadband","eyzet_customer_id":"2453nwz450@ldgp.net","eyzet_customer_name":"TRI ASTUTI","employee_id":8,"assigned_role":"cs","request_by":"TRI ASTUTI","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"RECONNECT - TRI ASTUTI","description":"<ul>\r\n<li>Mendapatkan laporan dari customer jika cusotmer ingin melakukan reconnect</li>\r\n<li>Tim melakukan respon dan menjelaskan prosedur reconnect kepada customer </li>\r\n<li>Setelah melakukan pengecekan modem masih ada dilokasi</li>\r\n<li>Tim melakukan reactive kembali pada modem customer </li>\r\n<li>Koneksi internet customer saat ini sudah aktif kembali</li>\r\n</ul>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-03-02 15:22:28","updated_at":"2026-03-02 15:24:14","last_activity":"2026-03-02 15:24:14","company_name":"TRI ASTUTI","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ardani Sadid Khairullah","reply_count":1,"assignees":[{"type":"employee","value":"8","display_name":"Ardani Sadid Khairullah"},{"type":"role","value":"cs","display_name":"CS"}]}