Ticket / ASEP SUMARNA
PERBAIKAN BROADBAND A/N ASEP SUMARNA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer ASEP SUMARNAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #634 | closed | tes tiket user broadband |
Raw JSON
{"id":205,"customer_id":124,"ticket_type":"broadband","eyzet_customer_id":"122024000086@ldgp.net","eyzet_customer_name":"ASEP SUMARNA","employee_id":13,"assigned_role":"subscriber","request_by":"ASEP SUMARNA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND A/N ASEP SUMARNA","description":"<ul>\r\n<li>Menerima laporan dari pelanggan bahwa internet di lokasi tidak dapat digunakan.</li>\r\n<li>Pelanggan mengirimkan foto bahwa kondisi perangkat di lokasi mengalami LOSS</li>\r\n<li>Setelah di lakukan pengecekan pada system eyzet pelanggan tersebut terpantau offline</li>\r\n<li>Untuk kendala tersebut akan di jadwalkan tim untuk pengecekan ke lokasi dan sudah di informasikan kepada pelanggan tersebut.\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/sp.png\" border=\"0\" alt=\"Attachment\" width=\"1032\" style=\"max-width: 100%;height: 669px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-03-03 09:07:21","updated_at":"2026-03-04 09:25:42","last_activity":"2026-03-04 09:25:42","company_name":"ASEP SUMARNA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":2,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"subscriber","display_name":"TS"}]}