Ticket / SITI NURLAELASARI
MODEM LOSS A/N SITI NURLAELASARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer SITI NURLAELASARIStatus in_progressPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
| #685 | closed | PERBAIKAN MODEM LOSS A/N HERU HAERUDIN |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":720,"customer_id":400,"ticket_type":"broadband","eyzet_customer_id":"231014errr76@swh.net","eyzet_customer_name":"SITI NURLAELASARI","employee_id":10,"assigned_role":"","request_by":"SITI NURLAELASARI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS A/N SITI NURLAELASARI","description":"<ul>\r\n<li>Mendapatkan informasi dari customer bahwa lampu modem menyala merah</li>\r\n<li>Saat di cek melalui eyzet, customer terpantau offline</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-144253.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-144333.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"in_progress","priority":"medium","created_by":32,"created_at":"2026-06-11 14:43:47","updated_at":"2026-06-11 15:49:04","last_activity":"2026-06-11 15:49:04","company_name":"SITI NURLAELASARI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"Dede Doni","reply_count":2,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"14","display_name":"Ronald Maradona"}]}