Ticket / ENI SORAYA
MODEM LOSS - AN ENI SORAYA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer ENI SORAYAStatus openPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
| #685 | closed | PERBAIKAN MODEM LOSS A/N HERU HAERUDIN |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":719,"customer_id":399,"ticket_type":"broadband","eyzet_customer_id":"0000000043@xtn.net","eyzet_customer_name":"ENI SORAYA","employee_id":0,"assigned_role":"subscriber","request_by":"ENI SORAYA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - AN ENI SORAYA","description":"<p>Terjadi loss pada internet dilokasi customer</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-143923.png\" border=\"0\" alt=\"Attachment\" width=\"891\" style=\"max-width: 100%;height: 530px\" /></p>\r\n<p> </p>\r\n<p> </p>","status":"open","priority":"medium","created_by":25,"created_at":"2026-06-11 14:41:36","updated_at":"2026-06-11 14:41:36","last_activity":"2026-06-11 14:41:36","company_name":"ENI SORAYA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Open","employee_name":"","reply_count":0,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}