Ticket / VINI MULYANI
PERBAIKAN MODEM LOSS A/N VINI MULYANI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer VINI MULYANIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Raw JSON
{"id":388,"customer_id":235,"ticket_type":"broadband","eyzet_customer_id":"231019w2x150@ldgp.net","eyzet_customer_name":"VINI MULYANI","employee_id":0,"assigned_role":"subscriber","request_by":"VINI MULYANI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN MODEM LOSS A/N VINI MULYANI","description":"<ul>\r\n<li>Customer melaporkan jika koneksi modem di lokasi terdapat indikator loss merah menyala</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-04-09 17:52:29","updated_at":"2026-04-14 09:26:28","last_activity":"2026-04-14 09:26:28","company_name":"VINI MULYANI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000293814.jpg","replies":[{"id":594,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>yang ini bagaimana updatenya apakah sdh selesai ?</p>","created_at":"2026-04-13 09:40:22"},{"id":644,"user_id":10,"display_name":"Dede Doni","reply_text":"Masalah terjadi pada input odp,, saat ini customer sudah online\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000293814.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-04-14 09:21:48"}]}