Ticket / PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN
PENGECEKAN BACKUP LINK PPKS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
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Customer PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANANStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #612 | closed | Permintaan dr PPKS Medan untuk dibuatkan laporan pemakaian bulan maret dan april |
| #472 | closed | Pengecekan settingan mikrotik PPKS |
| #437 | closed | PENGECEKAN MODEM LINK UTAMA PPKS LOSS |
| #212 | closed | PENGECEKAN APLIKASI LOKAL YANG TIDAK BISA DI AKSES |
| #188 | closed | PENARIKAN BACKBONE TAMAN KENACANA |
| #148 | closed | TERMINASI JARINGAN INTERNAL PUSAT PENELITIAN KELAPA SAWIT |
Raw JSON
{"id":411,"customer_id":88,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"noc","request_by":"Winarna","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN BACKUP LINK PPKS","description":"<ul>\r\n<li>test link backup PPKS (oxygen) speedtestnya hanya 20mbps tidak sesuai langganan 100mbps,lalu melaporkan ke pihak oxygen terkait kendala tersebut dan sementara PPKS menggunakan link backup internal PPKS yaitu INDIBIZ\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/laporan-13-apr-26-1.png-1.jpeg\" border=\"0\" alt=\"Attachment\" width=\"938\" style=\"max-width: 100%;height: 307px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-04-13 11:59:04","updated_at":"2026-04-18 16:24:14","last_activity":"2026-04-18 16:24:14","company_name":"PUSAT PENELITIAN KELAPA SAWIT (PPKS) - KEHUTANAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"employee","value":"8","display_name":"Ardani Sadid Khairullah"},{"type":"role","value":"noc","display_name":"NOC"}]}