Ticket / FERDI HERDIAN
PERBAIKAN CUSTOMER A/N FERDI HERDIAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer FERDI HERDIANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #755 | closed | MODEM ERROR A/N FERDI HERDIAN |
Raw JSON
{"id":499,"customer_id":286,"ticket_type":"broadband","eyzet_customer_id":"122024000009@sinbar.net","eyzet_customer_name":"FERDI HERDIAN","employee_id":15,"assigned_role":"subscriber","request_by":"FERDI HERDIAN","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN CUSTOMER A/N FERDI HERDIAN","description":"<ul>\r\n<li>CUSTOMER MENGINFORMASIKAN BAHWA MODEM DILOKASI LOSS</li>\r\n<li>MENGINFORMASKAN KEPADA CUSTOMER BAHWA AKAN DILAKUKAN PERBAIKAN PADA ESOK HARI</li>\r\n</ul>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-04-24 21:42:26","updated_at":"2026-04-27 11:13:55","last_activity":"2026-04-27 11:13:55","company_name":"FERDI HERDIAN","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/36462.jpg","replies":[{"id":784,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/36462.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>kabel putus , tetangganya nebang pohon ,kabel ketimpa pohon putus , tarik jalur baru , modem sudah aktif lagi redaman-20</p>","created_at":"2026-04-27 10:28:50"}]}