Ticket / OCIH ABIZAR
PERBAIKAN BROADBAND - OCIH ABIZAR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer OCIH ABIZARStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Raw JSON
{"id":520,"customer_id":296,"ticket_type":"broadband","eyzet_customer_id":"122025000084@lldn.net","eyzet_customer_name":"OCIH ABIZAR","employee_id":10,"assigned_role":"subscriber","request_by":"OCIH ABIZAR","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - OCIH ABIZAR","description":"<p>Terdapat modem loss pada perangkat dilokasi, dan setelah dilakukan pengecekan pada ODP dilokasi</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-04-28 16:41:49","updated_at":"2026-04-28 19:44:11","last_activity":"2026-04-28 19:44:11","company_name":"OCIH ABIZAR","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000306523.jpg","replies":[{"id":798,"user_id":10,"display_name":"Dede Doni","reply_text":"<p class=\"aligncenter\">Pigtail putus d ODP,,dlakukan penyambungam ulang. </p>\r\n<p class=\"aligncenter\">Redaman -24<br /><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000306523.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-04-28 17:00:25"}]}