Ticket / OCIH ABIZAR
PERBAIKAN CUSTOMER A/N OCIH ABIZAR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer OCIH ABIZARStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Raw JSON
{"id":593,"customer_id":296,"ticket_type":"broadband","eyzet_customer_id":"122025000084@lldn.net","eyzet_customer_name":"OCIH ABIZAR","employee_id":15,"assigned_role":"subscriber","request_by":"OCIH ABIZAR","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN CUSTOMER A/N OCIH ABIZAR","description":"<p>Info dari customer bahwa modem loss </p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-05-14 09:09:47","updated_at":"2026-05-18 14:30:06","last_activity":"2026-05-18 14:30:06","company_name":"OCIH ABIZAR","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/1000324059.jpg","replies":[{"id":933,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>Sudah dilakukan perbaikan ODP 16.1.3, sehingga saat ini koneksi internet user sudah lancar kembali.</p>","created_at":"2026-05-18 14:27:33"},{"id":934,"user_id":10,"display_name":"Dede Doni","reply_text":"Customer sudah online, masalah ada pada redaman odp\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/1000324059.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-05-18 14:29:25"}]}