Ticket / RAHMAN REZA
MODEM LOSS A/N RAHMAN REZA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer RAHMAN REZAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":526,"customer_id":198,"ticket_type":"broadband","eyzet_customer_id":"21890ok420@lldn.net","eyzet_customer_name":"RAHMAN REZA","employee_id":0,"assigned_role":"subscriber","request_by":"RAHMAN REZA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS A/N RAHMAN REZA","description":"<p>Mendapatkan komplain dari customer bahwa terdapat kendala loss pada modem dilokasi ,dan dilakukan pengecekan pada eyzet cust terpantau offline</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/04/rahma-reza.png\" border=\"0\" alt=\"Attachment\" width=\"747\" style=\"max-width: 100%;height: 518px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-04-30 02:00:49","updated_at":"2026-05-01 00:33:37","last_activity":"2026-05-01 07:33:37","company_name":"RAHMAN REZA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/04/rahma-reza.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/04/37948.jpg, http://portaljagad.rafatek.net/wp-content/uploads/2026/04/38003.jpg","replies":[{"id":812,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/04/37948.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nkabel piktael putus di modem di sambung ulang modem aktif lagi redaman - 22","created_at":"2026-04-30 03:33:07"},{"id":815,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/04/38003.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nkabel piktael putus di odp, di sambung ulang , modem aktif lagi","created_at":"2026-04-30 05:09:59"}]}