Ticket / RUSMIN (KANTOR KADES LALADON)
PERBAIKAN RUSMIN KANTOR DESA LLD MODEM LOS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer RUSMIN (KANTOR KADES LALADON)Status closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":627,"customer_id":351,"ticket_type":"broadband","eyzet_customer_id":"223153iey20@lldn.net","eyzet_customer_name":"RUSMIN (KANTOR KADES LALADON)","employee_id":0,"assigned_role":"subscriber","request_by":"RUSMIN (KANTOR KADES LALADON)","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN RUSMIN KANTOR DESA LLD MODEM LOS","description":"<ul>\r\n<li>Menerima laporan bahwa modem di lokasi pelanggan mengalami LOSS.</li>\r\n<li>Setelah dilakukan pengecekan melalui sistem Eyzet, status perangkat terdeteksi offline dan nilai redaman tidak terbaca.</li>\r\n<li>Informasi tersebut telah disampaikan kepada pelanggan, dan akan dijadwalkan kunjungan tim teknis untuk melakukan pengecekan langsung ke lokasi.</li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-05-20 15:12:32","updated_at":"2026-05-21 14:25:42","last_activity":"2026-05-21 14:25:42","company_name":"RUSMIN (KANTOR KADES LALADON)","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}