Ticket / DEMI YANTI

MODEM LOSS - A/N DEMI YANTI

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 335Closed 322Resolved 11

Meta

Customer DEMI YANTIStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#720in_progressMODEM LOSS A/N SITI NURLAELASARI
#719openMODEM LOSS - AN ENI SORAYA
#709closedMODEM LOSS A/N LINAWATI
#708closedMODEM LOSS A/N KASIHATI TELAUMBANUA
#706closedPERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN
#703resolvedPERBAIKAN ODP 1.6.4/8
#696closedMODEM LOSS - A/N MUHAMMAD DODI
#690closedMODEM LOSS A/N INAH KARSINAH
#688closedModem LOSS A/N SUDIRA JAIM
#686closedPERBAIKAN MODEM LOSS A/N EUIS NURJANAH

Related by customer

IDStatusSubject

Raw JSON

{"id":632,"customer_id":354,"ticket_type":"broadband","eyzet_customer_id":"23122ulva50@ldgp.net","eyzet_customer_name":"DEMI YANTI","employee_id":0,"assigned_role":"subscriber","request_by":"DEMI YANTI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - A/N DEMI YANTI","description":"<ul>\r\n<li>Customer menginformasikan bahwa koneksi error di lokasi</li>\r\n<li>terlihat pada modem customer di lokasi terdapat loss merah</li>\r\n<li>saat di cek melalui eyzet cust tersebut terpantau offline</li>\r\n<li>menginformasikan kepada cust akan di lakukan pengecekan ke lokasi</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot-2026-05-21-141105.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-05-21 14:16:18","updated_at":"2026-05-21 15:48:47","last_activity":"2026-05-21 15:48:47","company_name":"DEMI YANTI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}