Ticket / MUHIDI RAFKA
PERBAIKAN KONEKSI OFF A/N MUHIDI RAFKA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer MUHIDI RAFKAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":635,"customer_id":356,"ticket_type":"broadband","eyzet_customer_id":"24164v1y53@chr.net","eyzet_customer_name":"MUHIDI RAFKA","employee_id":0,"assigned_role":"subscriber","request_by":"MUHIDI RAFKA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN KONEKSI OFF A/N MUHIDI RAFKA","description":"<ul>\r\n<li>Customer melaporkan jika koneksi di lokasi off dan tidak ada indikator loss merah menyala</li>\r\n<li>Hasil pengecekan pada sistem terpantau offline</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-05-22 08:09:40","updated_at":"2026-05-22 12:30:09","last_activity":"2026-05-22 12:30:09","company_name":"MUHIDI RAFKA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}