Ticket / SRI LESTARI
MODEM OFFLINE A/N SRI LESTARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer SRI LESTARIStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
| #661 | closed | INSTALASI BROADBAND - A/N MUHAMMAD IMAM SUHERMAN |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #682 | closed | PON BLINKING A/N SRI LESTARI |
Raw JSON
{"id":678,"customer_id":374,"ticket_type":"broadband","eyzet_customer_id":"23919hwj281@sinbar.net","eyzet_customer_name":"SRI LESTARI","employee_id":10,"assigned_role":"","request_by":"SRI LESTARI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM OFFLINE A/N SRI LESTARI","description":"<ul>\r\n<li>Menerima informasi dari customer bahwa internet tidak bisa digunakan namun tidak ada lampu merah pada modem</li>\r\n<li>Saat di cek di eyzet status modem inactive</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-05-173634.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-05 17:49:21","updated_at":"2026-06-07 07:20:50","last_activity":"2026-06-07 07:20:50","company_name":"SRI LESTARI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":2,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"}]}