Ticket / RENI NURAEINI
PERBAIKAN BROADBAND A/N RENI NURAENI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer RENI NURAEINIStatus resolvedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
| #661 | closed | INSTALASI BROADBAND - A/N MUHAMMAD IMAM SUHERMAN |
Raw JSON
{"id":699,"customer_id":91,"ticket_type":"broadband","eyzet_customer_id":"122026020003@btr.net","eyzet_customer_name":"RENI NURAEINI","employee_id":26,"assigned_role":"","request_by":"RENI NURAEINI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN BROADBAND A/N RENI NURAENI","description":"<ul>\r\n<li>Menerima informasi dari Cust. bahwa lampu modem menyala merah</li>\r\n<li>Saat di cek melalui eyzet modem terpantau offline</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-081326.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-081310.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"resolved","priority":"medium","created_by":32,"created_at":"2026-06-09 08:13:52","updated_at":"2026-06-09 22:30:46","last_activity":"2026-06-09 22:30:46","company_name":"RENI NURAEINI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Resolved","employee_name":"Abanet Freelance","reply_count":2,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"}]}