Ticket / RENI NURAEINI
PERBAIKAN REDAMAN TINGGI A/N RENI NURAENI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer RENI NURAEINIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Raw JSON
{"id":420,"customer_id":91,"ticket_type":"broadband","eyzet_customer_id":"122026020003@btr.net","eyzet_customer_name":"RENI NURAEINI","employee_id":26,"assigned_role":"subscriber","request_by":"RENI NURAEINI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN REDAMAN TINGGI A/N RENI NURAENI","description":"<ul>\r\n<li>Menerima laporan bahwa modem di lokasi pelanggan mengalami LOSS.</li>\r\n<li>Setelah dilakukan pengecekan melalui sistem Eyzet, status perangkat terdeteksi online namun redaman terpantau tinggi.</li>\r\n<li>Informasi tersebut telah disampaikan kepada pelanggan, dan akan dijadwalkan kunjungan tim teknis untuk melakukan pengecekan langsung ke lokasi.\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-14-at-09.53.58.png\" border=\"0\" alt=\"Attachment\" width=\"790\" style=\"max-width: 100%;height: 279px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-04-14 10:04:06","updated_at":"2026-04-17 13:54:09","last_activity":"2026-04-17 13:54:09","company_name":"RENI NURAEINI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":1,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}]}