Ticket / ELISA VIONI
SURVEY RECONNECT - AN ELISA VIONI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer ELISA VIONIStatus openPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
| #661 | closed | INSTALASI BROADBAND - A/N MUHAMMAD IMAM SUHERMAN |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":714,"customer_id":395,"ticket_type":"broadband","eyzet_customer_id":"2229l6gw6@xtn.net","eyzet_customer_name":"ELISA VIONI","employee_id":0,"assigned_role":"subscriber","request_by":"ELISA VIONI","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"SURVEY RECONNECT - AN ELISA VIONI","description":"<p>Terdapat permintaan untuk reconnect dan modem sudah tidak ada dilokasi.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-11-085854.png\" border=\"0\" alt=\"Attachment\" width=\"845\" style=\"max-width: 100%;height: 570px\" /></p>\r\n<p> </p>","status":"open","priority":"medium","created_by":25,"created_at":"2026-06-11 09:07:06","updated_at":"2026-06-11 09:07:06","last_activity":"2026-06-11 09:07:06","company_name":"ELISA VIONI","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Open","employee_name":"","reply_count":0,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}