Ticket / WENI BOBI
SSID TIDAK TERBACA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer WENI BOBIStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
| #661 | closed | INSTALASI BROADBAND - A/N MUHAMMAD IMAM SUHERMAN |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":687,"customer_id":380,"ticket_type":"broadband","eyzet_customer_id":"122025000205@btr.net","eyzet_customer_name":"WENI BOBI","employee_id":10,"assigned_role":"subscriber","request_by":"WENI BOBI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"SSID TIDAK TERBACA","description":"<ul>\r\n<li>Mendapat laoran dari user bahwa ssid dilokasikan tidak terbaca</li>\r\n<li>Sudah dilakukan pengecekan pada settingan wlan pada modem tidak ditemukan kendala.\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-07-at-17.09.55.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-06-07 17:10:07","updated_at":"2026-06-09 07:56:34","last_activity":"2026-06-09 07:56:34","company_name":"WENI BOBI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":2,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}]}