Ticket / NOVI NURHAYATI
TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer NOVI NURHAYATIStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
| #661 | closed | INSTALASI BROADBAND - A/N MUHAMMAD IMAM SUHERMAN |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":681,"customer_id":376,"ticket_type":"broadband","eyzet_customer_id":"24220nouo82@bdg.net","eyzet_customer_name":"NOVI NURHAYATI","employee_id":15,"assigned_role":"subscriber","request_by":"NOVI NURHAYATI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-07-at-08.51.17.png\" border=\"0\" alt=\"Attachment\" width=\"771\" style=\"max-width: 100%;height: 906px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-06-07 08:55:11","updated_at":"2026-06-10 08:38:34","last_activity":"2026-06-10 08:38:34","company_name":"NOVI NURHAYATI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}]}