Ticket / SANI DAMAI
MODEM LOSS - A/N SANI DAMAI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 471Closed 449Resolved 12
Meta
Customer SANI DAMAIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1031 | open | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | open | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | open | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | in_progress | PERBAIKAN BROADBAND A/N FERA ERLINDA |
| #1021 | closed | PERBAIKAN BROADBAND A/N TRI BUNGA Y |
| #1020 | closed | PERBAIKAN BROADBAND A/N Lusi Yanti |
| #1019 | in_progress | PERBAIKAN BROADBAND A/N ROSITA SUDIRJA |
| #1018 | closed | PERBAIKAN BROADBAND A/N WIDYAWATI CS |
Raw JSON
{"id":957,"customer_id":540,"ticket_type":"broadband","eyzet_customer_id":"23925h54q50@ldgp.net","eyzet_customer_name":"SANI DAMAI","employee_id":15,"assigned_role":"subscriber","request_by":"SANI DAMAI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS - A/N SANI DAMAI","description":"<ul>\r\n \t<li>Mendapatkan informasi tidak ada internet</li>\r\n \t<li>terpantau modem menyala merah</li>\r\n \t<li>terpantau eyzet optical tidak terdeteksi\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot_155.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n </li>\r\n</ul>","status":"closed","priority":"medium","created_by":33,"created_at":"2026-07-26 20:34:15","updated_at":"2026-07-27 17:06:30","last_activity":"2026-07-27 17:06:30","company_name":"SANI DAMAI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot_155.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/07/1000288143.jpg","replies":[{"id":1787,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 27, 2026 7:54 am<br>• Created By: Muhammad Ichwani Iskandar<br>• Assigned To: M Fikri Abillah, Dede Doni, M Fikri Firdaus, rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-27 07:54:41"},{"id":1790,"user_id":34,"display_name":"rahmat hidayat","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/1000288143.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nPerbaikan an Sani Damai, Done","created_at":"2026-07-27 14:05:49"}]}