Ticket / SMK PLUS PELITA NUSANTARA
MANAGE SERVICE SMK PLUS PELITA NUSANTARA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer SMK PLUS PELITA NUSANTARAStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | in_progress | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #991 | open | DISMANTLE PERANGKAT - HERA WATI |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #891 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #479 | closed | PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #275 | closed | PENGECEKAN LINK UTAMA SMK PENUS |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #77 | closed | KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH |
| #33 | closed | MAINTENANCE SERVER |
Raw JSON
{"id":108,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":5,"assigned_role":"noc","request_by":"ROHAJON","topic_id":1,"subtopic_id":3,"channel_id":4,"subject":"MANAGE SERVICE SMK PLUS PELITA NUSANTARA","description":"","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-16 10:31:15","updated_at":"2026-03-07 15:12:03","last_activity":"2026-03-07 15:12:03","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Managed Services","channel_name":"Direct Info","status_label":"Closed","employee_name":"Muhammad Naufal Iskandar","reply_count":4,"assignees":[{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"employee","value":"6","display_name":"Tamri Ramadhan"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"","replies":[{"id":158,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Tanggal 16 Feruari 2026 melakukan pendjawalan manage service ke SMK Pelita Nusantara dengan PIC Muhamad Naufal Iskandar</p>\r\n<ul>\r\n<li>Pihak SMK plus pelita nusantara meminta reschedule menjadi tanggal 17 Februari 2026 Karena sekolah libur </li>\r\n<li>Tim berlangganan hadir kelokasi sehingga manage service di jadwalkan ulang </li>\r\n</ul>","created_at":"2026-02-18 17:13:40"},{"id":270,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>ini bagaimana update nya?</p>","created_at":"2026-02-27 10:03:34"},{"id":366,"user_id":1,"display_name":"fatwarachman","reply_text":"<p><span class=\"dwr-mention\" data-user-id=\"8\"><span class=\"dwr-mention\">@Ardani Sadid Khairullah</span> @Ardani Sadid Khairullah</span> </p>\r\n<p style=\"text-align: left\">Bagaimana update managed service user penus dan user lainnya, jgn sampai kelewat bulan</p>","created_at":"2026-03-06 12:29:55"},{"id":377,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>tutup tiket ini kalau udah selesai</p>","created_at":"2026-03-07 15:10:18"}]}