Ticket / SMK PLUS PELITA NUSANTARA
PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer SMK PLUS PELITA NUSANTARAStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #891 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #275 | closed | PENGECEKAN LINK UTAMA SMK PENUS |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #108 | closed | MANAGE SERVICE SMK PLUS PELITA NUSANTARA |
| #77 | closed | KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH |
| #33 | closed | MAINTENANCE SERVER |
Raw JSON
{"id":479,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"ROHAJON","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA","description":"<p>Link utama terpantau down.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-21-at-12.39.15.jpeg\" border=\"0\" alt=\"Attachment\" width=\"682\" style=\"max-width: 100%;height: 1212px\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-04-21 13:02:23","updated_at":"2026-04-21 21:09:06","last_activity":"2026-04-21 21:09:06","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-21-at-12.39.15.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/IMG-20260421-WA0032.jpg","replies":[{"id":747,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/IMG-20260421-WA0032.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Redaman link penus setelah di cek ternyata banding di closure</p>","created_at":"2026-04-21 15:15:18"}]}