Ticket / SMK PLUS PELITA NUSANTARA
PENGECEKAN WEBSITE SMK PENUS 14/08/2026
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer SMK PLUS PELITA NUSANTARAStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1054 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #891 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #479 | closed | PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #275 | closed | PENGECEKAN LINK UTAMA SMK PENUS |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #108 | closed | MANAGE SERVICE SMK PLUS PELITA NUSANTARA |
| #77 | closed | KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH |
Raw JSON
{"id":1171,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"noc","request_by":"ROHAJON","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN WEBSITE SMK PENUS 14/08/2026","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-25-at-22.27.57.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-09-25 23:42:34","updated_at":"2026-09-27 14:43:40","last_activity":"2026-09-27 14:43:40","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":1,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"},{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-25-at-22.27.57.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-26-160130.png","replies":[{"id":2805,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Menerima informasi jika website smkpluspnb.sch.id tidak dapat diakses melalui jaringan</li>\r\n<li>Saat di lakukan pengecekan ping, tertera timeout</li>\r\n<li>Dilakukan perpindahan jalur routing khusus website tersebut</li>\r\n<li>Saat ini link website sudah dapat diakses</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-26-160130.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-26 16:02:35"}]}