Ticket / SMK PLUS PELITA NUSANTARA
PENGECEKAN LINK UTAMA SMK PENUS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer SMK PLUS PELITA NUSANTARAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1171 | closed | PENGECEKAN WEBSITE SMK PENUS 14/08/2026 |
| #1054 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #891 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #479 | closed | PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #108 | closed | MANAGE SERVICE SMK PLUS PELITA NUSANTARA |
| #77 | closed | KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH |
Raw JSON
{"id":275,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"ROHAJON","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN LINK UTAMA SMK PENUS","description":"<ul>\r\n<li>Koneksi link utama penus terpantau down</li>\r\n<li>Sudah konfirmasi pada pihak terkait dan info nya modem terpantau LOSS</li>\r\n<li>Saat ini koneksi aktif melalui link backup</li>\r\n<li>Terkait hal tersebut sudah di informasikan kepada tim dan sudah di jadwalkan untuk pengecekan ke lokasi\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/nn.png\" border=\"0\" alt=\"Attachment\" width=\"291\" style=\"max-width: 100%;height: 220px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/ne.png\" border=\"0\" alt=\"Attachment\" width=\"377\" style=\"max-width: 100%;height: 187px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"high","created_by":7,"created_at":"2026-03-15 14:26:05","updated_at":"2026-03-16 15:55:48","last_activity":"2026-03-16 15:55:48","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/nn.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/ne.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/TimePhoto_20260316_104823.jpg","replies":[{"id":441,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/TimePhoto_20260316_104823.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Modem loss di penus gara\\\" banding di closure</p>","created_at":"2026-03-16 13:12:40"}]}