Ticket / SMK PLUS PELITA NUSANTARA
PENGECEKAN LINK UTAMA SMK PENUS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer SMK PLUS PELITA NUSANTARAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #479 | closed | PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #108 | closed | MANAGE SERVICE SMK PLUS PELITA NUSANTARA |
| #77 | closed | KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH |
| #33 | closed | MAINTENANCE SERVER |
Raw JSON
{"id":275,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"ROHAJON","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN LINK UTAMA SMK PENUS","description":"<ul>\r\n<li>Koneksi link utama penus terpantau down</li>\r\n<li>Sudah konfirmasi pada pihak terkait dan info nya modem terpantau LOSS</li>\r\n<li>Saat ini koneksi aktif melalui link backup</li>\r\n<li>Terkait hal tersebut sudah di informasikan kepada tim dan sudah di jadwalkan untuk pengecekan ke lokasi\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/nn.png\" border=\"0\" alt=\"Attachment\" width=\"291\" style=\"max-width: 100%;height: 220px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/ne.png\" border=\"0\" alt=\"Attachment\" width=\"377\" style=\"max-width: 100%;height: 187px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"high","created_by":7,"created_at":"2026-03-15 14:26:05","updated_at":"2026-03-16 15:55:48","last_activity":"2026-03-16 15:55:48","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}