Ticket / SMK PLUS PELITA NUSANTARA
PENGECEKAN LINK UTAMA SMK PENUS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer SMK PLUS PELITA NUSANTARAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #891 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #479 | closed | PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #108 | closed | MANAGE SERVICE SMK PLUS PELITA NUSANTARA |
| #77 | closed | KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH |
| #33 | closed | MAINTENANCE SERVER |
Raw JSON
{"id":275,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"ROHAJON","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN LINK UTAMA SMK PENUS","description":"<ul>\r\n<li>Koneksi link utama penus terpantau down</li>\r\n<li>Sudah konfirmasi pada pihak terkait dan info nya modem terpantau LOSS</li>\r\n<li>Saat ini koneksi aktif melalui link backup</li>\r\n<li>Terkait hal tersebut sudah di informasikan kepada tim dan sudah di jadwalkan untuk pengecekan ke lokasi\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/nn.png\" border=\"0\" alt=\"Attachment\" width=\"291\" style=\"max-width: 100%;height: 220px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/ne.png\" border=\"0\" alt=\"Attachment\" width=\"377\" style=\"max-width: 100%;height: 187px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"high","created_by":7,"created_at":"2026-03-15 14:26:05","updated_at":"2026-03-16 15:55:48","last_activity":"2026-03-16 15:55:48","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/nn.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/ne.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/TimePhoto_20260316_104823.jpg","replies":[{"id":441,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/TimePhoto_20260316_104823.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Modem loss di penus gara\\\" banding di closure</p>","created_at":"2026-03-16 13:12:40"}]}