Ticket / SMK PLUS PELITA NUSANTARA
PORT PCI LAN CARD MATI PADA PC SERVER
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer SMK PLUS PELITA NUSANTARAStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
| #1213 | closed | PENGECEKAN WEBSITE PT DMS 16/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1171 | closed | PENGECEKAN WEBSITE SMK PENUS 14/08/2026 |
| #1054 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #891 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #479 | closed | PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #275 | closed | PENGECEKAN LINK UTAMA SMK PENUS |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #108 | closed | MANAGE SERVICE SMK PLUS PELITA NUSANTARA |
| #77 | closed | KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH |
Raw JSON
{"id":1266,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":22,"assigned_role":"noc","request_by":"ROHAJON","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PORT PCI LAN CARD MATI PADA PC SERVER","description":"Mendapatkan informasi Port pci Lan Card Mati\r\n\r\nTerpantau pada foto tidak ada indikator menyala pada port Lan\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/10/WhatsApp-Image-2026-10-02-at-08.08.14.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","status":"closed","priority":"critical","created_by":33,"created_at":"2026-10-02 08:09:14","updated_at":"2026-10-03 06:35:13","last_activity":"2026-10-03 06:35:13","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Noc Rafatek","reply_count":3,"assignees":[{"type":"employee","value":"22","display_name":"Noc Rafatek"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/10/WhatsApp-Image-2026-10-02-at-08.08.14.jpeg","replies":[{"id":3052,"user_id":33,"display_name":"hari idfidina","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: October 2, 2026 9:45 am<br>• Created By: hari idfidina<br>• Assigned To: Noc Rafatek, NOC","created_at":"2026-10-02 09:45:23"},{"id":3070,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal October 3, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-10-02 21:11:32"},{"id":3072,"user_id":33,"display_name":"hari idfidina","reply_text":"Sudah di lakukan perbaikan oleh tim\r\n\r\nSaat ini RO PENUS Terpantau online","created_at":"2026-10-03 06:35:04"}]}