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Ticket / SMK PLUS PELITA NUSANTARA

MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 96Closed 89Resolved 1

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Customer SMK PLUS PELITA NUSANTARAStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#1029in_progressGANTI MODEM AN SAEPUDIN HAMZAH
#998openPENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH
#992openDISMANTLE PERANGKAT - NOVIANSYAH TIAN
#991openDISMANTLE PERANGKAT - HERA WATI
#990openDISMANTLE PERANGKAT - LISDA JUNIWANTI
#977closedADAPTOR EROR A/N POS PULO EMPANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#967in_progressTerminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026
#921closedKONEKSI OFF
#904closedPON BLINKING - LIANA SULIS

Related by customer

IDStatusSubject
#891closedMANAGE SERVICE - SMK PLUS PELITA NUSANTARA
#487closedPERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA
#479closedPENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA
#275closedPENGECEKAN LINK UTAMA SMK PENUS
#237closedMANAGE SERVICE SMK PELITA NUSANTARA
#108closedMANAGE SERVICE SMK PLUS PELITA NUSANTARA
#77closedKONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH
#33closedMAINTENANCE SERVER

Raw JSON

{"id":432,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":7,"assigned_role":"noc","request_by":"ROHAJON","topic_id":1,"subtopic_id":3,"channel_id":1,"subject":"MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026","description":"<p>Pengecekan jaringan internal SMK PLUS PELITA NUSANTARA.</p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-04-15 09:23:17","updated_at":"2026-04-15 17:43:05","last_activity":"2026-04-15 17:43:05","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Managed Services","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ichwani Iskandar","reply_count":3,"assignees":[{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.23.47-1.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.22.43-1.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-12.23.40.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-12.23.22.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-13.01.48.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.44.19.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.38.13.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.53.35.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.56.51-2.jpeg","replies":[{"id":668,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Melakukan pengecekan status dan internet pada link back up.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.23.47-1.jpeg\" border=\"0\" alt=\"Attachment\" width=\"585\" style=\"max-width: 100%;height: 780px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.22.43-1.jpeg\" border=\"0\" alt=\"Attachment\" width=\"578\" style=\"max-width: 100%;height: 457px\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-04-15 16:44:34"},{"id":670,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Melakukan pengecekan koneksi di setiap ruangan, termasuk uji ping ke internet dan gateway, serta melakukan pengujian kecepatan (speedtest).</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-12.23.40.jpeg\" border=\"0\" alt=\"Attachment\" width=\"620\" style=\"max-width: 100%;height: 390px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-12.23.22.jpeg\" border=\"0\" alt=\"Attachment\" width=\"620\" style=\"max-width: 100%;height: 391px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-13.01.48.jpeg\" border=\"0\" alt=\"Attachment\" width=\"607\" style=\"max-width: 100%;height: 1315px\" /></p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>","created_at":"2026-04-15 16:52:09"},{"id":671,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Untuk pengecekan ping internet dan gateway overall aman di setiap ruangan.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.44.19.jpeg\" border=\"0\" alt=\"Attachment\" width=\"594\" style=\"max-width: 100%;height: 366px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.38.13.jpeg\" border=\"0\" alt=\"Attachment\" width=\"550\" style=\"max-width: 100%;height: 313px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.53.35.jpeg\" border=\"0\" alt=\"Attachment\" width=\"549\" style=\"max-width: 100%;height: 975px\" /></p>\r\n<p class=\"aligncenter\"> </p>\r\n<p class=\"aligncenter\"> </p>\r\n<p class=\"aligncenter\"> </p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-15-at-11.56.51-2.jpeg\" border=\"0\" alt=\"Attachment\" width=\"541\" style=\"max-width: 100%;height: 963px\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-04-15 17:07:09"}]}