Ticket / AKHMAD SOCHIB
MODEM LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer AKHMAD SOCHIBStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":127,"customer_id":75,"ticket_type":"broadband","eyzet_customer_id":"238167xpq50@ldgp.net","eyzet_customer_name":"AKHMAD SOCHIB","employee_id":21,"assigned_role":"subscriber","request_by":"AKHMAD SOCHIB","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS","description":"<ul>\r\n<li>Pukul 06:57 cust menginfokan bahwa ada lampu indikator loss merah di modemnya, tim dijadwalkan hari ini untuk pengecekan ke lokasi</li>\r\n<li><img class=\"\" style=\"max-width: 100%;height: 429px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-19-feb-26-1.jpg.png\" alt=\"Attachment\" width=\"528\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-20 09:19:53","updated_at":"2026-02-22 12:20:31","last_activity":"2026-02-22 12:20:31","company_name":"AKHMAD SOCHIB","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dimas Freelance","reply_count":1,"assignees":[{"type":"employee","value":"21","display_name":"Dimas Freelance"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-19-feb-26-1.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000426852-1.jpg","replies":[{"id":175,"user_id":21,"display_name":"Dimas Freelance","reply_text":"Sudah di lakukan perbaikan ada yang putus d sambungan tngah\r\n\r\n<img style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000426852-1.jpg\" alt=\"Attachment\" />\r\n\r\n ","created_at":"2026-02-20 22:01:12"}]}