Ticket / AKHMAD SOCHIB
MODEM LOSS - AN AKHMAD SOCHIB
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer AKHMAD SOCHIBStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":431,"customer_id":75,"ticket_type":"broadband","eyzet_customer_id":"238167xpq50@ldgp.net","eyzet_customer_name":"AKHMAD SOCHIB","employee_id":14,"assigned_role":"noc","request_by":"AKHMAD SOCHIB","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - AN AKHMAD SOCHIB","description":"<ul>\r\n<li>Salah satu cust komplen terdapat loss merah pada perangkat dan terpantau offline pada eyzet</li>\r\n<li>Dicek pada odp yang sama, redaman masing-masing cust terpantau tinggi -27 hingga -29</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-15-090224.png\" border=\"0\" alt=\"Attachment\" width=\"1027\" style=\"max-width: 100%;height: 681px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-04-15 09:09:08","updated_at":"2026-04-17 13:55:22","last_activity":"2026-04-17 13:55:22","company_name":"AKHMAD SOCHIB","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ronald Maradona","reply_count":1,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-15-090224.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/30820.jpg","replies":[{"id":691,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/30820.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nkabel piktael putus di odp, displesing ulang , modem aktif lagi","created_at":"2026-04-17 08:59:04"}]}