Ticket / PUTI TALITA
PEMASANGAN BROADBAND A/N PUTI TALITA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer PUTI TALITAStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Raw JSON
{"id":21,"customer_id":15,"ticket_type":"broadband","eyzet_customer_id":"69814f4dd1bb10713b04a842","eyzet_customer_name":"PUTI TALITA","employee_id":0,"assigned_role":"subscriber","request_by":"Customer","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"PEMASANGAN BROADBAND A/N PUTI TALITA","description":"<p data-start=\"415\" data-end=\"500\"><strong data-start=\"415\" data-end=\"448\">NEW INSTALLATION FTTH RAFATEK</strong><br data-start=\"448\" data-end=\"451\" />Tgl: 3 Februari 2026<br data-start=\"473\" data-end=\"476\" />Marketing: Bang Reza</p>\r\n<p data-start=\"507\" data-end=\"669\">Customer: Puti Talita<br data-start=\"528\" data-end=\"531\" />Alamat: Bantar Kemang RT 04/07<br data-start=\"563\" data-end=\"566\" />Paket: RAFATEK HOME 30 Mbps<br data-start=\"595\" data-end=\"598\" />Teknologi: GPON<br data-start=\"615\" data-end=\"618\" />ONT: ZTE (SN: ZTEGC9F15E2C)<br data-start=\"647\" data-end=\"650\" />Signal: -15 dBm</p>\r\n<p data-start=\"676\" data-end=\"778\">Waktu pemasangan: Sore hari<br data-start=\"703\" data-end=\"706\" />Aktivasi: 18:54 – 19:46 WIB<br data-start=\"735\" data-end=\"738\" />Status: DONE<br data-start=\"752\" data-end=\"755\" />PIC: Dimas & Anak PKL<br /><img class=\"aligncenter\" style=\"max-width: 100%;height: 407px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/puti-talita.jpeg\" alt=\"Attachment\" width=\"543\" /></p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-02-03 22:55:06","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"PUTI TALITA","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":0,"assignees":[]}