Ticket / MAYA SUSANTI
ADAPTOR MODEM ERROR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 7Closed 5Resolved 0
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Customer MAYA SUSANTIStatus closedPattern Modem / ONU hardware error
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #721 | open | MODEM ERROR - AN EUIS/DIDI |
| #718 | in_progress | MODEM ERROR A/N MIRANTI BARA MALIK |
| #689 | closed | MODEM ERROR A/N HERU HAERUDIN |
| #655 | closed | MODEM ERROR A/N JUHAERIYAH CUSTOMER |
| #298 | closed | MODEM ERROR A/N ISMAIL YAYAH |
| #296 | closed | MODEM ERROR A/N MAMUAH |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":274,"customer_id":167,"ticket_type":"broadband","eyzet_customer_id":"22124ybjc6@xtn.net","eyzet_customer_name":"MAYA SUSANTI","employee_id":13,"assigned_role":"subscriber","request_by":"MAYA SUSANTI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"ADAPTOR MODEM ERROR","description":"<ul>\r\n<li>user menginfokan bahwa adaptor modem dilokasi bermasalah, besok pagi akan dijadwalkan tim untuk pengecekan ke lokasi</li>\r\n<li><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/TESR.png\" border=\"0\" alt=\"Attachment\" width=\"258\" style=\"max-width: 100%;height: 433px\" /></li>\r\n</ul>\r\n<p> </p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-03-14 22:57:42","updated_at":"2026-03-17 16:50:03","last_activity":"2026-03-17 16:50:03","company_name":"MAYA SUSANTI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":1,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"subscriber","display_name":"TS"}]}