Ticket / JUHAERIYAH CUSTOMER
MODEM ERROR A/N JUHAERIYAH CUSTOMER
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 7Closed 5Resolved 0
Meta
Customer JUHAERIYAH CUSTOMERStatus closedPattern Modem / ONU hardware error
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #721 | open | MODEM ERROR - AN EUIS/DIDI |
| #718 | in_progress | MODEM ERROR A/N MIRANTI BARA MALIK |
| #689 | closed | MODEM ERROR A/N HERU HAERUDIN |
| #298 | closed | MODEM ERROR A/N ISMAIL YAYAH |
| #296 | closed | MODEM ERROR A/N MAMUAH |
| #274 | closed | ADAPTOR MODEM ERROR |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #517 | closed | MODEM LOSS - A/N JUHAERIYAH CUSTOMER |
Raw JSON
{"id":655,"customer_id":293,"ticket_type":"broadband","eyzet_customer_id":"22815q7dn20@lldn.net","eyzet_customer_name":"JUHAERIYAH CUSTOMER","employee_id":0,"assigned_role":"subscriber","request_by":"JUHAERIYAH CUSTOMER","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM ERROR A/N JUHAERIYAH CUSTOMER","description":"<ul>\r\n<li>Customer melaporkan jika koneksi sering bermasalah dan modem harus dicabut colok dahulu agar normal sehingga customer meminta untuk pergantian modem</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-05-31 11:08:57","updated_at":"2026-06-02 09:45:09","last_activity":"2026-06-02 09:45:09","company_name":"JUHAERIYAH CUSTOMER","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}