MODEM ERROR A/N ISMAIL YAYAH

{"id":298,"customer_id":140,"ticket_type":"broadband","eyzet_customer_id":"245251so20@lldn.net","eyzet_customer_name":"ISMAIL YAYAH","employee_id":15,"assigned_role":"subscriber","request_by":"ISMAIL YAYAH","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM ERROR A/N ISMAIL YAYAH","description":"<ul>\r\n<li>Customer melaporkan via call whatsapp jika koneksi di lokasi off dan lampu modem semuanya dalam keadaan off</li>\r\n<li>Dilakukan pengecekan pada sistem dan terpantau offline</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/ASOY.jpeg\" border=\"0\" alt=\"Attachment\" width=\"518\" style=\"max-width: 100%;height: 388px\" /></p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-03-25 07:51:28","updated_at":"2026-03-25 11:56:58","last_activity":"2026-03-25 11:56:58","company_name":"ISMAIL YAYAH","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"subscriber","display_name":"TS"}]}