Ticket / ISMAIL YAYAH
KONEKSI OFF - ISMAIL YAYAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer ISMAIL YAYAHStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #298 | closed | MODEM ERROR A/N ISMAIL YAYAH |
Raw JSON
{"id":229,"customer_id":140,"ticket_type":"broadband","eyzet_customer_id":"245251so20@lldn.net","eyzet_customer_name":"ISMAIL YAYAH","employee_id":0,"assigned_role":"subscriber","request_by":"ISMAIL YAYAH","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"KONEKSI OFF - ISMAIL YAYAH","description":"<p>Mendapat laporan dari customer broadband an Ismail Yayah beralamatkan gg amil rt02/01, melaporkan bahwa modem terdapat indikator lampu merah dan terpantau off pada eyzet</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/mati.png\" border=\"0\" alt=\"Attachment\" width=\"532\" style=\"max-width: 100%;height: 353px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/mati2.png\" border=\"0\" alt=\"Attachment\" width=\"492\" style=\"max-width: 100%;height: 272px\" /></p>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-03-05 13:59:10","updated_at":"2026-03-06 14:00:00","last_activity":"2026-03-06 14:00:00","company_name":"ISMAIL YAYAH","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":3,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}