Ticket / MAMUAH
MODEM ERROR A/N MAMUAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 7Closed 5Resolved 0
Meta
Customer MAMUAHStatus closedPattern Modem / ONU hardware error
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #721 | open | MODEM ERROR - AN EUIS/DIDI |
| #718 | in_progress | MODEM ERROR A/N MIRANTI BARA MALIK |
| #689 | closed | MODEM ERROR A/N HERU HAERUDIN |
| #655 | closed | MODEM ERROR A/N JUHAERIYAH CUSTOMER |
| #298 | closed | MODEM ERROR A/N ISMAIL YAYAH |
| #274 | closed | ADAPTOR MODEM ERROR |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #57 | closed | PERBAIKAN BROADBAND A/N MAMUAH https://wa.me/6288291710223 |
Raw JSON
{"id":296,"customer_id":31,"ticket_type":"broadband","eyzet_customer_id":"122026000016@btr.net","eyzet_customer_name":"MAMUAH","employee_id":13,"assigned_role":"subscriber","request_by":"MAMUAH","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM ERROR A/N MAMUAH","description":"<ul>\r\n<li>cust menginfokan bahwa internet tidak bisa digunakan, setelah melakukan pengecekan modem terdeteksi offline.</li>\r\n<li>sudah dilakukan restart fisik dilokasi tetapi masih offline</li>\r\n<li>menginfokan ke customer hari ini akan dilakukan pengecekan ke lokasi</li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/123.png\" border=\"0\" alt=\"Attachment\" width=\"369\" style=\"max-width: 100%;height: 877px\" /></li>\r\n</ul>\r\n<p> </p>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-03-24 08:45:11","updated_at":"2026-03-24 20:34:04","last_activity":"2026-03-24 20:34:04","company_name":"MAMUAH","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ridwan","reply_count":1,"assignees":[{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"subscriber","display_name":"TS"}]}