Ticket / JUHAERIYAH CUSTOMER
MODEM LOSS - A/N JUHAERIYAH CUSTOMER
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer JUHAERIYAH CUSTOMERStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #655 | closed | MODEM ERROR A/N JUHAERIYAH CUSTOMER |
Raw JSON
{"id":517,"customer_id":293,"ticket_type":"broadband","eyzet_customer_id":"22815q7dn20@lldn.net","eyzet_customer_name":"JUHAERIYAH CUSTOMER","employee_id":0,"assigned_role":"subscriber","request_by":"JUHAERIYAH CUSTOMER","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - A/N JUHAERIYAH CUSTOMER","description":"<ul>\r\n<li>Mendapatkan informasi dari customer Modem di lokasi terdapat loss merah</li>\r\n<li>koneksi di lokasi tidak dapat digunakan</li>\r\n<li>Saat di Lihat melalui eyzet Modem Customer tersebut terpantau offline</li>\r\n<li>Menjadwalkan tim untuk di lakukannya perbaikan ke lokasi</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_54.png\" border=\"0\" alt=\"Attachment\" width=\"700\" style=\"max-width: 100%;height: 507px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-04-28 14:35:06","updated_at":"2026-04-29 07:43:48","last_activity":"2026-04-29 14:43:48","company_name":"JUHAERIYAH CUSTOMER","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}