Ticket / SMK PLUS PELITA NUSANTARA
MAINTENANCE SERVER
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
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Customer SMK PLUS PELITA NUSANTARAStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1171 | closed | PENGECEKAN WEBSITE SMK PENUS 14/08/2026 |
| #1054 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #891 | closed | MANAGE SERVICE - SMK PLUS PELITA NUSANTARA |
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #479 | closed | PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #275 | closed | PENGECEKAN LINK UTAMA SMK PENUS |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #108 | closed | MANAGE SERVICE SMK PLUS PELITA NUSANTARA |
Raw JSON
{"id":33,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":3,"assigned_role":"","request_by":"ROHAJON","topic_id":1,"subtopic_id":0,"channel_id":2,"subject":"MAINTENANCE SERVER","description":"<p>Pak Rohajon meminta bnatuan untuk mengkonfigurasi perangkat servernya agar siap digunakan untuk ujian online. Tolong Syawal cek dlu spek server yg mereka punya dan aplikasi yg mau digunakan</p>","status":"closed","priority":"high","created_by":1,"created_at":"2026-02-04 16:36:02","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"","channel_name":"Phone","status_label":"Closed","employee_name":"Chairul Syawal","reply_count":2,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-06-at-19.09.33.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-06-at-19.09.33-1.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-06-at-19.15.12.jpeg","replies":[{"id":34,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<p>Baik pak, tetapi saya mungkin baru bisa cek ke lokasi besok karena saat ini kondisi sedang tidak fit.</p>","created_at":"2026-02-05 09:57:32"},{"id":51,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<ul>\r\n \t<li>Untuk pengecekan server ke lokasi sudah selesai dilakukan. Dan untuk hasil pengecekan sepakat untuk menggunakan server penus DELL R350. Untuk vm/ct yang ada di server existing akan di pindah ke server pemberian dari rafatek.</li>\r\n \t<li>Pada server yang akan dijadikan server cbt akan dicoba ganti terlebih dahulu storagenya menggunakan ssd agar bisa lebih cepat/optimal.\r\nUntuk selanjutnya akan diinfokan kembali dan setup cbt akan dilakukan oleh pihak penus.</li>\r\n</ul>\r\n \r\n\r\n<img class=\"aligncenter\" style=\"max-width: 100%;height: 501px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-06-at-19.09.33.jpeg\" alt=\"Attachment\" width=\"376\" />\r\n\r\n \r\n\r\n<img class=\"aligncenter\" style=\"max-width: 100%;height: 242px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-06-at-19.09.33-1.jpeg\" alt=\"Attachment\" width=\"322\" />\r\n\r\n<img class=\"aligncenter\" style=\"max-width: 100%;height: 408px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-06-at-19.15.12.jpeg\" alt=\"Attachment\" width=\"307\" />","created_at":"2026-02-06 19:15:49"}]}