Ticket / ADE BAGUS SETYAWAN
MODEM LOSS - AN ADE BAGUS SETYAWAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer ADE BAGUS SETYAWANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Raw JSON
{"id":341,"customer_id":54,"ticket_type":"broadband","eyzet_customer_id":"saw122026010001@swh.net","eyzet_customer_name":"ADE BAGUS SETYAWAN","employee_id":10,"assigned_role":"subscriber","request_by":"ADE BAGUS SETYAWAN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - AN ADE BAGUS SETYAWAN","description":"<p>Mendapat keluhan modem loss dan koneksi off, dan customer meminta cek ke lokasi dengan membawa adaptor 12v</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/Screenshot-2026-03-31-111153.png\" border=\"0\" alt=\"Attachment\" width=\"998\" style=\"max-width: 100%;height: 598px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-03-31 11:15:47","updated_at":"2026-05-21 14:26:14","last_activity":"2026-05-21 14:26:14","company_name":"ADE BAGUS SETYAWAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":4,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}]}