Ticket / ADE BAGUS SETYAWAN
TIDAK ADA KONEKSI INTERNET
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer ADE BAGUS SETYAWANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Raw JSON
{"id":43,"customer_id":28,"ticket_type":"broadband","eyzet_customer_id":"6976f20848f716b4770d81c2","eyzet_customer_name":"ADE BAGUS SETYAWAN","employee_id":0,"assigned_role":"noc","request_by":"ADE BAGUS SETYAWAN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"TIDAK ADA KONEKSI INTERNET","description":"<p>Kondisi modem di lokasi tidak mengalami LOSS, namun indikator internet tidak menyala. Sudah dilakukan restart modem, tetapi belum menyelesaikan permasalahan. Setelah dilakukan pengecekan lebih lanjut, ditemukan bahwa konfigurasi modem di lokasi terhapus (unconfig). Saat ini modem sudah kembali online setelah dilakukan konfigurasi ulang.<img class=\"aligncenter\" style=\"max-width: 100%;height: 400px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/112.png\" alt=\"Attachment\" width=\"178\" /></p>","status":"closed","priority":"low","created_by":7,"created_at":"2026-02-05 19:21:29","updated_at":"2026-04-12 09:33:04","last_activity":"2026-04-12 09:33:04","company_name":"ADE BAGUS SETYAWAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":0,"assignees":[]}