Ticket / ADE BAGUS SETYAWAN
TIDAK ADA KONEKSI INTERNET
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer ADE BAGUS SETYAWANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Raw JSON
{"id":43,"customer_id":28,"ticket_type":"broadband","eyzet_customer_id":"6976f20848f716b4770d81c2","eyzet_customer_name":"ADE BAGUS SETYAWAN","employee_id":0,"assigned_role":"noc","request_by":"ADE BAGUS SETYAWAN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"TIDAK ADA KONEKSI INTERNET","description":"<p>Kondisi modem di lokasi tidak mengalami LOSS, namun indikator internet tidak menyala. Sudah dilakukan restart modem, tetapi belum menyelesaikan permasalahan. Setelah dilakukan pengecekan lebih lanjut, ditemukan bahwa konfigurasi modem di lokasi terhapus (unconfig). Saat ini modem sudah kembali online setelah dilakukan konfigurasi ulang.<img class=\"aligncenter\" style=\"max-width: 100%;height: 400px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/112.png\" alt=\"Attachment\" width=\"178\" /></p>","status":"closed","priority":"low","created_by":7,"created_at":"2026-02-05 19:21:29","updated_at":"2026-04-12 09:33:04","last_activity":"2026-04-12 09:33:04","company_name":"ADE BAGUS SETYAWAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":0,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/112.png","replies":[]}