Ticket / ADE BAGUS SETYAWAN
TIDAK ADA KONEKSI INTERNET
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer ADE BAGUS SETYAWANStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":43,"customer_id":28,"ticket_type":"broadband","eyzet_customer_id":"6976f20848f716b4770d81c2","eyzet_customer_name":"ADE BAGUS SETYAWAN","employee_id":0,"assigned_role":"noc","request_by":"ADE BAGUS SETYAWAN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"TIDAK ADA KONEKSI INTERNET","description":"<p>Kondisi modem di lokasi tidak mengalami LOSS, namun indikator internet tidak menyala. Sudah dilakukan restart modem, tetapi belum menyelesaikan permasalahan. Setelah dilakukan pengecekan lebih lanjut, ditemukan bahwa konfigurasi modem di lokasi terhapus (unconfig). Saat ini modem sudah kembali online setelah dilakukan konfigurasi ulang.<img class=\"aligncenter\" style=\"max-width: 100%;height: 400px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/112.png\" alt=\"Attachment\" width=\"178\" /></p>","status":"closed","priority":"low","created_by":7,"created_at":"2026-02-05 19:21:29","updated_at":"2026-04-12 09:33:04","last_activity":"2026-04-12 09:33:04","company_name":"ADE BAGUS SETYAWAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":0,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/112.png","replies":[]}