Ticket / AMILAH 2 PUTRI
KONEKSI OFF - AN AMILAH 2 PUTRI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer AMILAH 2 PUTRIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Raw JSON
{"id":349,"customer_id":172,"ticket_type":"broadband","eyzet_customer_id":"122025000149@lji.net","eyzet_customer_name":"AMILAH 2 PUTRI","employee_id":10,"assigned_role":"subscriber","request_by":"AMILAH 2 PUTRI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"KONEKSI OFF - AN AMILAH 2 PUTRI","description":"<ul>\r\n<li>Mendapat keluhan dari cust amilah bahwa internet tidak bisa digunakan untuk semua aplikasi</li>\r\n<li>Customer terpantau online dan tidak ada nya indikator loss merah pada perangkat</li>\r\n<li>Sudah dicoba untuk dilakukannya reset pada eyzet (reboot) tetap tidak bisa menurut customer</li>\r\n<li>Sudah melakukan pengecekan dengan ping ip ,berjalan lancar dan normal dengan redaman -23 pada eyzet</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-01-133047.png\" border=\"0\" alt=\"Attachment\" width=\"1040\" style=\"max-width: 100%;height: 675px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-04-01 13:47:45","updated_at":"2026-04-06 14:46:30","last_activity":"2026-04-06 14:46:30","company_name":"AMILAH 2 PUTRI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":0,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}]}