Ticket / AMILAH 2 PUTRI
PERBAIKAN MODEM EROR A/N AMILAH 2 PUTRI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer AMILAH 2 PUTRIStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Raw JSON
{"id":637,"customer_id":172,"ticket_type":"broadband","eyzet_customer_id":"122025000149@lji.net","eyzet_customer_name":"AMILAH 2 PUTRI","employee_id":0,"assigned_role":"subscriber","request_by":"AMILAH 2 PUTRI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN MODEM EROR A/N AMILAH 2 PUTRI","description":"<p>Mendapat laporan dari pelanggan bahwa jangkauan wireless sangat lemah, sudah dilakukan pengecekan settingan wireless pada modem namun settingan sudah normal, kemungkinan kendala tersebut karena modem eror.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot-2026-05-22-at-19.04.25.png\" border=\"0\" alt=\"Attachment\" width=\"586\" style=\"max-width: 100%;height: 888px\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-05-22 19:10:51","updated_at":"2026-05-25 16:21:59","last_activity":"2026-05-25 16:21:59","company_name":"AMILAH 2 PUTRI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}